oioi
8:13 Sun Oct 23
Re: Season Ticket Question
|
I've got a question about ticket exchange. Does anyone know if a ticket you have decided to sell on ticket exchange can be reclaimed before it is sold if you change your mind? Can't find the answer on the official site.
|
Far Cough
12:26 Sun Oct 23
Re: Season Ticket Question
|
fraser, thanks that did it but the point remains, is that it doesn't always update the next game, frankly it's a load of steaming shit
|
fraser
12:14 Sun Oct 23
Re: Season Ticket Question
|
Yes I mean the original email, my wife's doesn't update and she just goes into it and touches the original add to wallet link.
|
simon.s
11:43 Sun Oct 23
Re: Season Ticket Question
|
Seems to be hit and miss for some, but like I said, the club will give out an old style card if some people prefer that.
|
BRANDED
11:38 Sun Oct 23
Re: Season Ticket Question
|
He means the original email
|
Fifth Column
11:38 Sun Oct 23
Re: Season Ticket Question
|
NFC doesn't work for me - don't know if it's to do with my phone.
I have to physically scan the QR code inside the scanner like it's been before NFC was introduced
|
Far Cough
11:35 Sun Oct 23
Re: Season Ticket Question
|
fraser, they don't send emails for individual prem league games if you have a season ticket
|
fraser
11:31 Sun Oct 23
Re: Season Ticket Question
|
If you still have the email just go to it and hit the add to wallet.
|
BRANDED
10:50 Sun Oct 23
Re: Season Ticket Question
|
For the last game I shut my wallet and opened it again and voila.
Re the turnstyles I see a lot of people waving their phones around frantically when just holding it still is the best policy.
|
easthammer
1:36 Sun Oct 23
Re: Season Ticket Question
|
Far Cough
From the Clubs FAQs
My digital pass has not updated with the upcoming fixture
If your pass has not updated with details of an upcoming fixture you are due to attend, please ensure that it has not already been issued to you another way.
If your ticket is supposed to be on your pass and it hasn't updated, you can follow the troubleshooting steps below. However, we would like to assure you that your pass will still be fine to use provided your ticket has not been shared/re-sold.
Apple/iPhone Users:
You can try manually updating your pass by following these steps:
Navigate to your pass in your Apple Wallet
Tap on the 3 dots
Ensure the "automatic updates" toggle is green
Press and hold the miniature pass and drag the screen down
Please wait a moment for the pass to say “updated just now”
Once the spinning wheel has disappeared, tap on the back arrow in the top left-hand corner to return to the main pass.
The next fixture should now be displayed
If you have recently updated your phone and your pass has been removed, then scroll down and click “Edit Passes” to unhide the pass.
Android Users
Check you don't have multiple tickets attached to your pass by tapping on the pass and swiping left to right on the last fixture.
Alternatively, we recommend you power your device off and on again.
I’ve downloaded an e-ticket
If you have downloaded an e-ticket to use instead of your NFC, your downloaded ticket will deactivate your NFC season ticket and then update with the next game.
With the email received with the digital match ticket and PDF attached, you will need to either
Add the digital ticket to your applicable wallet
Print the PDF and fold the ticket along the dotted lines to insert and scan at the reader
There are other usefui or useless snippets at
https://www.whufc.com/digital-ticketing-matchdays
Hope this helps
|
Far Cough
10:45 Sat Oct 22
Re: Season Ticket Question
|
Niblets, how do you update manually?
I'm just about ready to call it a day on this fucking NFC thing the fucking reader doesn't work on the turnstile I use, I have to ram my phone inside the cunt to scan it.
Simon, yeah I might end up doing that.
|
simon.s
10:37 Sat Oct 22
Re: Season Ticket Question
|
You can get an old season ticket card from the TO mate
|
Niblets
10:15 Sat Oct 22
Re: Season Ticket Question
|
No. Update it manually.
|
| 
